We offer free GROUND shipping on most jewelry orders. Certain jewelry or other items that do not qualify for free shipping will be charged the standard ground delivery fee. If you request a faster delivery option you will be billed for the expidited service.
Orders for in-stock items are generally shipped within 24–72 hours from the receipt of your order and payment. Orders received after 2:00 PM EST may be processed the next business day. Orders for custom or special-order products may require additional lead time, and orders containing out-of-stock items will be shipped when the entire contents of your order is available. You will be contacted with an approximate ship date in these cases. Expidited shipping preferences only apply to the amount of time your order is in transit, it does not affect how quickly we process your order. If you need something rushed, please feel free to send us an email to see if arrangements can be made to satisfy your needs.
Currents Gifts is happy to make exchanges. Please understand that we can only accept items for exchange that are in their original condition and with the original box that we shipped your order in. For example, our line of Cape Cod Bracelets are shipped with a size tag attached to the bracelet and they are shipped in the manufacturers gift box along with a polishing cloth. All of these items MUST accompany the item to be exchanged.
On ALL orders which we have offered free shipping there will be a $5.00 exchange fee to cover the cost of restocking and shipping out the new item.
Sometimes returns are necessary for items that you purchase from us. That's why we make it easy for you. If you are unhappy with your purchase, please contact us within 5 days of receipt of your order to arrange a return.
Please understand that we can only accept items for return that are in their original condition. Any jewelry box, polishing cloth or label MUST accompany the item to be returned.
On ALL returned orders there will be a 10% restocking charge ($5.00 minimum charge) to cover the processing fees that Currents Gifts has incurred in processing your order.
All returns require prior approval; we will refuse to accept any items returned to us without prior approval. The cost of returning items to us is the responsibility of the customer. Returned items must be received 14 days after notifying us of the return or they will not be eligible for a refund.
We will refund 100% (minus the re-stocking charge) of the purchase price of the returned items only. Shipping costs, if incurred at time of order, are not refundable.